Carrington Earns National Recognition for Outstanding Customer Experience

We’re proud to share that Carrington has been named an AvidCX Benchmark Honoree, placing us in the top 25% of homebuilders across North America for the New Home Move-In Experience. This recognition is based on verified customer feedback collected in the first 90 days of homeownership — a critical time when first impressions truly matter.

“It’s an incredible honour to be recognized among the top builders in the nation for our commitment to customer service excellence. This achievement is a direct reflection of the passion and dedication of our entire team — from construction, sales, and warranty to our valued trade partners. At Carrington, our purpose is simple: to deliver an exceptional customer experience and unmatched value to every homeowner. We’re thrilled to see our customers sharing such positive feedback about their journey with us.”
– Nanette Charest, General Manager, Carrington Communities

Since 2016, we’ve proudly partnered with Avid Ratings to gather real, verified feedback from our homeowners. These insights help us better understand our customers’ experiences and continuously improve how we do business.

Each year, Avid celebrates builders and team members who go above and beyond in delivering customer satisfaction — and we’re honoured to be recognized as part of that elite group.

To learn more and see the full list of Honorees and winners go to AvidCX Awards.